Berridge Manufacturing Distribution Center

Emily with Berridge is absolute pleasure to work with. Had a few questions about pricing and she had my questions answered in minutes. Product quality cannot be questioned. Shop manager in Houston helped me out with samples and was very polite and pleasurable to deal with. If you are needing metal for your metal roofs I highly recommend Berridge for your supply needs.

Great product! Customer service is excellent.

Extremely poor customer service. After standing by the office for 10 minutes I finally knocked on the glass and asked if a guy if someone could help me and get my order. He said we are all on lunch and proceeded to ignore me. Last time I will ever do business with them.

I had 2 very poor experiences with the customer service and delivery departments. First my order was delayed 3 months because of a broken machine. Second order was paid for and my order was never placed but I was not notified. I reached out to the head quarter of the company etc and spoke to Becky . She was rude and hung up on me . I wanted to know when were they going to refund / credit my money etc . All I got was the run arounds and poor customer service . It was a big mistake to have done bussiness with this company . I would not recommend this company to anybody, friends , or family. Again very poor customer service and what a shame they never once apologize for the delay or inconvenience.

Worst customer service I've ever experience from a supplier. Asked, "What do I need?" when I was trying to open a commercial account. Don't take cards, or checks bc they take 3 days to process, so I had to go get cash to pay. Huge headaches. Then go to the warehouse at 9am and they say to wait bc they are on break.... a 9am break??? Currently getting my credit app back and never going to come here again.