Valdez Family Roofers LLC

I reached out to Valdez Family Roofers LLC to check on my roof in Katy, and Keith got in touch with me right away. From our first conversation until the last shingle was placed and the gutters were finished, Keith made sure everything went smoothly. He helped handle my insurance, gave me different choices for my roof, and was there making sure the job was done right until the end. I’m very happy with the quality of their work and would easily recommend them to anyone around here looking for a dependable roofing company.

i had a really good experience getting my roof, fascia, soffit, and gutters replaced here in katy. the team’s workmanship was solid, and the project managers answered all my questions clearly. i decided to go with this roofing company because their prices were better than other quotes i got, and so far, i’m happy with the results. some things that stood out: - i had quite a few questions throughout the job and took my time deciding on shingle colors, but the crew, especially keith, was always patient and helpful. - each day, keith made sure to go over what had been done, and he asked for my opinion whenever there was a choice to be made about the materials or look. - during the work, a few drywall screws inside my house popped out. the team came back quickly, patched up the spots, and did a nice job repainting the area. a couple of things to keep in mind: - after i signed the contract and paid, communication was a bit slow, but everything was still finished on time. - i only found out the exact start date the day before, so it helps to be flexible with your schedule if you’re working during the day. - the gutter crew seemed to be a different team, and their work wasn’t quite at the same level as the main roofers. there were a few small dents in the siding from the downspout installation, but everything is working well overall. overall, i’m satisfied with the roofing work and would recommend them to anyone needing a roof or gutter replacement in katy, especially with the hot texas weather.

Colin with Valdez Family Roofers LLC was fantastic! He inspected our roof in Katy and confirmed we had hail damage. He guided us step-by-step through the process of filing an insurance claim and even met with our insurance adjuster at our home to make sure everything was clear. Colin visited us several times to explain what to expect and to help us choose the right shingles for our house. The team coordinated the roof replacement on a day we were away, making it super convenient, and Colin followed up afterward to make sure we were satisfied with the work. They did excellent work, and when we mentioned a small issue with the gutters from the hail, Colin arranged for someone to come back and replace them quickly. On top of that, they let us wait for our insurance check before making any payments, which was a huge help. We’re extremely happy with the results and highly recommend their roofing services!

we recently had our roof completely replaced and gutter guards put in by a local roofing company. from start to finish, everything went smoothly because the team was reliable, honest, flexible, and very professional. we first spoke with bentley, the field supervisor, who was recommended by a neighbor. bentley explained the whole process clearly and answered all of our questions quickly. our roof is pretty large with several high peaks, but just like bentley promised, the crew took great care to cover and protect our landscaping and deck. they finished the entire tear-off and new roof installation in just one day, and the clean up was perfect. eric managed the crew during the roof and gutter guard work, and his team did an excellent job. the new roof and gutter guards look amazing! everyone at the main office was responsive to our emails and flexible when we needed to change the start date because of the weather. their communication and customer service were top notch. all the employees went above and beyond and we are very happy with our new roof. we definitely recommend this company for their great work and commitment to quality.

We reached out to Valdez Family Roofers LLC online to have our townhome roof checked because we noticed a small leak. Keith got back to us the same day, and we were able to schedule an inspection for the very next day. He inspected both inside through the attic and outside on the roof. After looking over everything, he gave us a clear quote and started the repairs right on schedule. A few things stood out about the service: First, Keith personally handled all our calls and did the scheduling himself. Second, he completed the repair work himself, which made us feel confident since we knew someone experienced was handling our roof instead of someone new to the job. He has many years of experience and it really showed. Third, he did a very thorough inspection and took pictures during the repairs to show us exactly what was happening. He explained what he found and talked us through different options, so we could make the best decision for our roof. He really made sure we understood everything that was going on. Safety was also a priority, especially since our townhome is three stories tall. Keith took all the right precautions while working up high. He was always on time, polite, and respectful, and he was very clear in his communication with us. It’s not easy these days to find a roofer who does such quality work and also provides great customer service. We truly appreciated the care and attention we received, and we highly recommend this company to anyone in Katy needing roofing work.