United Water Restoration Group of Missouri City

Upon reaching out to UWRG, I quickly was put into contact with Rodney and his team. They helped to explain the mold testing and mold remediation process. They also affirmed their accreditation and quickly came out to provide an estimate for the scope of the work. During that time I worked directly with Alfonso who was kind and professional. When we needed to push back the start date due to the holidays the team was flexible. They arrived on the start date and kept me aware of their daily progress. I highly recommend their services!

We had a major water leak from the attic all the way down to the first floor due to a faulty water heater installation. It was a stressful and overwhelming situation, especially because it happened over the weekend. But even on a Sunday, this amazing company came out to help. They didn’t pressure us to use their services — they just kindly dropped off dehumidifiers to help with the immediate damage. The owner, Rodney was incredibly kind and professional. What truly impressed me was the team, especially Alfonzo and his crew. They were absolutely outstanding — incredibly thorough, professional, and respectful. In all my years living in the U.S., I’ve never seen a team work so hard and so well. They explained everything clearly, always arrived on time, and left our home spotless after each visit. As someone with OCD when it comes to dust, I was truly grateful for how they carefully sealed off all the work areas with protective plastic barriers and floor coverings. Thanks to their thoughtful preparation, dust was kept to an absolute minimum throughout the house. It made a huge difference and really showed how much they care about the homeowners and their living space. Their attention to detail and strong work ethic were truly special. If anyone is dealing with water damage or similar issues, I wholeheartedly recommend this company. They are simply perfect — a rare gem.

I recently had Ronny come to my home for a second opinion on some water mitigation damage, and it was one of the best decisions I’ve made in a long time. His expertise and attention to detail were exactly what I needed, especially when my insurance company seemed to be taking shortcuts. Ronny is extremely knowledgeable and professional, and he took the time to explain everything clearly so I could understand what was really going on. It’s obvious he truly cares about the homeowner, not just the job. As a small business owner, he brings a level of pride and dedication that really stands out. I’m grateful for his help and would highly recommend him to anyone who needs an honest, experienced water mitigation expert.

United handled my situation better than expected. At all time the owner, project leader and crew were highly respectful. Communication was amazing and the work done was exceptional. Kudos to United for responding to my emergency within hours to help begin the process of the mitigation. Quality equipment was used and the overall outcome was beyond my expectations.

These guys came out the same day I had a water leak. They were definitely an answer to prayer! It took several days for cleanup, stabilization and demolition due to my flooding but during it all they were very clean, prompt, courteous, and gracious. These guys are wonderful and I highly recommend them!