SERVPRO of Town & Country

I just wanted to express my heartfelt gratitude to the Servpro Town and Country team for their exceptional response and outstanding customer service. They were incredibly professional and friendly, and they truly went above and beyond to take care of my home and belongings. The quality of their work was top-notch, and I’m so impressed with their dedication. I highly recommend them to anyone in need of reliable and friendly service. I’ll definitely be using them again in the future!

I contacted ServePro through my insurance company after Hurricane Beryl. I was so stressed out at the time and didn’t know how to navigate going about fixing my home after a major event like this, as I am a first time home buyer. Chris Douglas was my representative who came and completely changed my outlook on everything. He was patient, educating and very thorough in his explanation of everything that he did. He gave me the necessary reassurance that I needed. Above all you can tell that he truly cared about helping out the customer. Having someone like this truly makes the difference when rendering customer service and care. Chris followed up after his inspection to make sure everything went smooth as well. I’d recommend him to anyone I know. When I look back on these moments, having people like Chris is what gives people peace of mind. Bless him and his family. 1000/10 Recommend.

Kind and mindful employees that answer your questions and keeping you up to date on progress through the loss. Company offers full turn key services. 10/10 recommend using Team Shaw for your Mold, mitigation, fire and construction services.

Corine with Servpro has been a godsend during this stressful time. She has gone above and beyond ensuring we knew exactly what was being done during the water mediation process at our home. Corine should give a masterclass on customer service. I cannot sing her praises enough. Thank you Corine!!

One of the worst experiences. Wont go into details because we are seeking civil suit solution. I do not recommend this co.pany at all from horrible contractors to rude and lazy employees. I recommend any other disaster clean up company because these guys ain't it. Should of just went in a diff direction when they couldn't keep employees employed. More turnover than an IHOP. I'd give negative 5 stars if I could. Who would of thought after a tornado, then hurricane that ServPro would the biggest disaster to hit our family home.