SERVPRO of Houston Heights

We had water damage from a water heater that was installed wrong and it totally caught us off guard. Servpro of Houston Heights responded quickly and got to work right away. They were super professional but also made us feel comfortable the whole time. They explained what was happening and what the next steps would be which really helped ease our stress. The equipment they used was legit and they made sure everything was completely dry and safe before they wrapped up. I’m so thankful we called them. They made a really overwhelming situation feel manageable and we’re so happy with the results. :)

I had a small kitchen fire that left smoke and soot everywhere and I honestly didn’t know where to start. Servpro of Houston Heights came in and handled it from start to finish, they cleaned all the surfaces, removed the smoke smell, and even made my cabinets and counters look better than before. The team was friendly and professional, and they kept me updated throughout the whole process. It’s such a relief to have my kitchen back and I would absolutely use them again if I ever needed to.

I recently experienced a water leak in my garage. My insurance company recommended contacting Servpro to conduct the repair estimate and perform the remediation. This Servpro location worked seamlessly with my insurance company to determine the scope of work. They then monitored the progress and compliance of the repairs with the contractor. Their supervisor (Germain) was particularly pro-active in ensuring that steps occurred in a timely manner, and in the correct order. I was very impressed.

The SERVPRO Field guys are amazing. Very responsive in our time of need and Jorge was great with follow-up. The team led by Dorian was compassionate and really stepped up to help us get the damage identified fast and removed before the situation got worse.

We had considerable damage inside our walls after the summer of storms and called SERVPro to come out and demo and reconstruct the areas where we had damaged. I was very impressed with the team! They finished quickly, showed up immediately. They were very communicative about progress and costs. Importantly, they worked very cleanly and there was very little dust after they were done. I have a lot of trust in them and appreciated their expertise in getting the house back to 100%.